Cancel an existing European Breakdown Cover policy
Your Right To Cancel
We hope you are happy with the cover this policy provides.
However if you are not happy, this policy has a cooling off period of 14 days.
If you do not wish to continue with the insurance we will provide a refund of premium paid, providing no claim has been made and you have not made your trip to the territorial limits (Europe).
Official proof of the cancellation of your trip must be provided if you were due to travel within 14 days of purchasing this policy.
An administration fee attributing to 25% of the value of the policy premium will apply. This will be no more than £15.
You may cancel your policy after the 14 day cooling off period but no refund of premium is available.
Please note that we will only accept cancellations in writing from the email address used at the time of booking.
Refund Payments
Refunds are passed to the Admin team and the funds are re-credited to the payent method used used at the time of booking within 7 days.
14 day Cooling off period
Online Travel Insurance Services Limited operates its business under the guidlelines of the Financial Conduct Authority and refunds will be in accordance with these guidelines.
Please click on the link above to review the booking terms and conditions that you agreed to when making a European breakdown cover booking. When filling in the declarations page regarding vehicle state, age, size etc you are also required to accept these booking terms and conditions and this is done by clicking an "accept" box. Failure to accept will halt the booking process and you will be unable to proceed. The full booking terms and conditions are shown on this page.
By checking this "accept" box you then agree that you have read and understood the booking terms and conditions and will abide by them.