Amending an existing European Breakdown Cover policy
Amendments to policies do take place especially if travel dates or durations change. We do not charge for basic amendments including car type, change of travel dates or the numbers of passengers.
Please note however that extra charges will be incurred if the age of the vehicle falls into a new age band, if the new journey duration is longer than originally bought or if you add a trailer or caravan to your european breakdown cover booking.
If you need to make an amendment please call our European Breakdown cover team on 0330 880 5098 and they will be able to assist you. Any amendments will be made in our system and a new policy certificate will be emailed to the email address shown in our records. Please note our call centre is open 7 days a week.
Your Right To Cancel
We hope you are happy with the cover this policy provides. However, if upon reflection this, insurance does not meet your requirements, please return it to us within fourteen days of issue and we will refund your policy premium. For short term trips of less than 30 days in duration an adminstration fee of up to £15 will be charged. You are not eligible for a refund if your policy has already begun or if you intend to make a claim under the policy.
14 day Cooling off period
Online Travel Insurance Services Limited operates its business under the guidlelines of the Financial Services Authority and refunds will be in accordance with these guidelines. Click here to view the rules on the 14 day cooling off period and the right to cancel.