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We're serious about taking your feedback on board and your experiences are very important as they help us to provide a better service in the future for one and all.

Our feedback is pulled together by Feefo, the independent business review experts. So whether you had a great experience or we let you down, your opinions are publicly displayed and used to calculate our customer service score which is based on the total % of positive reveiws we receive.

In 2018 we are delighted to be awarded, for the 4th consecutive year, a Gold Trusted Service status by Feefo for consistently scoring a customer satisfaction score of 95% or higher.

 

What are people saying about our European Breakdown Cover?


Product: European breakdown cover | Rating: Excellent
Customer comment: quick to send a quote & compared very favourably. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: they came recommended by a friend 2yrs ago and they do what I need a recovery firm to do when abroad while no one else can because of the size of my caravan Read more
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Product: European breakdown cover | Rating: Good
Customer comment: The purchasing was easy and relatively inexpensive. If we have a breakdown when abroad I will then be able to comment further on the service we receive and whether I would recommend to someone else. Read more
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Product: European breakdown cover | Rating: Good
Customer comment: Setting up the insurance was a simple on-line procedure. However, to date, I have not traveled and would only be able to judge the overall service if there was a need to use it. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Very quick good value for money, lets hope it does what it says on the tin if needed. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Remember me and as usual a choice of options. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Good price and clearly laid out what you get for the money and options available. Read more
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Product: European breakdown cover | Rating: Good
Customer comment: Choices clear, appears good value. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Highly recommended and I don't go anywhere else

I have an annual policy with Eurobreakdown. I come and go as I please and when I bought a new car last year they updated the policy for free. Last time with the AA it cost me a big administration fee just to change my car details.
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Product: European breakdown cover | Rating: Excellent
Customer comment: I rode a triumph tiger 800cc to Italy through France and it was always good to know I had cover. I never needed the cover but you never know Read more
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Product: European breakdown cover | Rating: Good
Customer comment: Presumably you mean the filling of the application form. What was not clear whether the voucher worked because it was automatic, and so you did not know what it was worth. For some reason I found it harder than last year. I went for silver this year, but if there is one thing I never want is to... Read more
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Product: European breakdown cover | Rating: Good
Customer comment: Hello, Seeing as I didnt breakdown it is difficult to rate the service. Buying the policy, as you would expect, was easy. Peter. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: great Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Luckily I had no problems when we went away but the buying of the policy was very easy and the gentleman on the phone was very helpful. Would definitely buy again from Eurobreakdown. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Had a problem with my car and decided to take another vehicle. The policy was changed over in seconds with no extra costs ( which surprised me!) Excellent customer care from Paul. Please say thanks Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: I broke down on my motorbike just outside Dijon (france) and the service from eurobreakdown was amazing. Hotels,taxis,flights home, repatriation of my Triumph all done. My calls were answered immediatly by really friendly helpful staff. Great service. cannot fault them. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Information was easy to understand, was clearly focused on motorbikes and issues specifically relating to them.
Liked the pre-holiday cover and also the information detailed was much more specific than other companies (far less ambiguity about the cover).
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Product: European breakdown cover | Rating: Excellent
Customer comment: It was very quick and easy to sort out on line and the cost was very good for the gold policy Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Great service and advise Great price Peace of mind for our trip abroad would not travel without it Read more
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Product: European breakdown cover | Rating: Good
Customer comment: Proof of the pudding is if I ever have to make a claim. Then we'll see Read more
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Product: European breakdown cover | Rating: Good
Customer comment: Fast and efficient service, polite,recieved exactly what I asked for. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Recommended by a friend who had their car stolen in Hungary. They really looked after him, gave him a car and managed to get him and his family home Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Good coverage at a good price Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Amazing customer service. I thought my car was older than it was, so after I booked I got a call to advise me I had paid more than I should have. I was so surprised when the refund came through Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Bought but didn't need Eurobreakdown service last year and am hoping I have done the same again this year. Signing up is easy and I hope the actual service works just as well. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Excellent service///thank you Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: very good. my car is old, 15 and others would not provide insurance. man on the phone very helpful Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Quick easy and reasonably priced Read more
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Product: European breakdown cover | Rating: Good
Customer comment: Straight forward easy to use insurance at a good price. Use for all my short journeys. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Recommended by a friend. Never had to use it but the personal recommendation swung it for me although with the positive reviews Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: 4th time I have used them now. Had an emergency the first trip abroad and was dealt with really well.

Would highly recommend to anyone
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Product: European breakdown cover | Rating: Excellent
Customer comment: szybko i bez skomplikowanego języka Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: AMAZING service! Took an old Audi (recently serviced and still going strong but only weeks from being 16years) to the Alps in horrendous conditions. Rained constantly causing on the last day for the drivers wiper mechanism to fall apart. Called Eurobreakdown who arranged for it to go to the garage but... Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: The product was comprehensive, and offered everything I needed, at a competence price. Communication wad excellent. Read more
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Product: European breakdown cover | Rating: Good
Customer comment: Very good Service happy to say I'm all set now for my trip to France

Thank too you
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Product: European breakdown cover | Rating: Excellent
Customer comment: Extremely simple to purchase. Will definitely use again. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Would recommend as helpful Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Would use again good price good service Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Nothing to say really thank you for prompt service Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Very competent and polite Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Straight forward policy Read more
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Product: European breakdown cover | Rating: Good
Customer comment: Was easy to book online, did not have a problem with the car whilst on holiday, so cannot comment on the breakdown cover service which I booked. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Never had to use the cover but bought it with ease and everything was there in case of a breakdown will use it again next year Read more
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Product: European breakdown cover | Rating: Good
Customer comment: We did not have to use the cover but easy to set up and user friendly website. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: I found it easy to renew my cover and the price was competitive. How good the service would be in the event of a breakdown remains to be seen, and with luck I shall not find out. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: An excellent service which takes the worry out of driving abroad; the different levels allow you to choose the best option for you and with a returning customer discount it's all good value. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Easy to use website Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Fast response to query Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Very competitive price and easy online system. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Easy to understand. Comprehensive listing of cover and comparisons Read more
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Product: European breakdown cover | Rating: Good
Customer comment: This was the cheapest cover I could find by far, with the best cover. After reading the reviews i felt confident enough to purchase. Not been away yet and hopefully we wont have to use it! Easy to get a quote and save it. Which im glad i did as it had gone up slightly when i went on a couple of weeks... Read more
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Product: European breakdown cover | Rating: Good
Customer comment: good service Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: From initially looking and obtaining a quote and it being saved to be able to access later i received an email a few days later thanking me for doing a quote and providing a code to obtain discount when booking. the level of cover provided is excellent and you don't get ripped off with the price. not only... Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Very easy to obtain the cover. Straight forward and quick. Hopefully I will not have to make use of the cover whilst away but, if I do, I will give you further feedback. Read more
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Product: European breakdown cover | Rating: Good
Customer comment: good response to my questions Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: .. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Great service easy to buy Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Reassuring cover, super sales support, 100% all round Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: I have purchased your breakdown service regularly over the years. each time it is well presented and comprehensive. Each occasion I have received a discount. The buying experience has been excellent I only hope the breakdown service is as good if I ever have to use it! Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Easy to navigate web site. Very straightforward and trouble free. Good prices compared to other sites.
The real test will be if we need assistance whilst abroad.
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Product: European breakdown cover | Rating: Excellent
Customer comment: Good price easy to claim discount , clear levels of cover to choose from. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: VERY QUICK AND SIMPLE PROCESS. ALL DETAILS THERE TO READ Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Very easy to use site Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Very good price Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: First time I have used this company it was great within seconds new how long the breakdown cover would be for and the cost and as soon as completion was done I recieved all paper work in minutes
Hopefully won't be needing it but you never know on the continent but if I do and the breakdown is...
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Product: European breakdown cover | Rating: Excellent
Customer comment: I use them every year. The first year had a fuel filter leak and they sorted it with no dramas within 40 minutes. Never go anywhere else Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: This is the third time I have used them, hopefully I will not need to use their services, but sorting out cover is always straightforward and good value for money
I always recommend them to friends and colleagues
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Product: European breakdown cover | Rating: Excellent
Customer comment: Excellent customer services ***** Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Excellent cover details Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: I was so impressed I sent them chocolates as a small gift to say thank you for the excellent customer service I had received when my car broke down in France. Please extend my gratitude to the team on the ground and to the people of Eurobreakdown.com back in the UK Read more
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Product: European breakdown cover | Rating: Good
Customer comment: good so far Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Very well explained & understood. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: They answered the phone quickly and explained the cover in plain English. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Very helpful when I wanted to upgrade my cover. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Great value European breakdown cover for people with older cars - highly recommended. Other providers seem to regard any car over seven years old as a disaster waiting to happen, and price their policies accordingly. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Quick and easy to do and very good price Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Used them before. Very easy and quick to set up cover. Even though we hadn't been to Europe for a year they were able to treat us as renewing customers which gave us a discount. The level of cover suits our needs and I am going away with confidence that if our motorhome does breakdown, we've got... Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Eurobreakdown provided me with exactly what I wanted. I had a discount voucher which they held for about 4 weeks until my pension through and was able to in a better financial position to take up the policy. It's straightforward listing all the options to choose and a good price compared with others,... Read more
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Product: European breakdown cover | Rating: Good
Customer comment: A simple and clear procedure. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Excellent. Very easy to buy. Read more
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Product: European breakdown cover | Rating: Good
Customer comment: Easy to navigate and good value. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Everything was fine, easy to understand and clear on a screen, no hidden sentences. Will buy from them again next year Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: I have had to use this insurance on a car that broke down in Belgium in 2016.this company were brilliant, they sorted out taxis, hire car, repairs at a ford garage, breakdown collection and offers me a hotel if I needed one.
I paid for my repairs and excess mileage in the hire car. On my return I...
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Product: European breakdown cover | Rating: Excellent
Customer comment: Good level of cover plus excellent price.
Email with policy available straight away
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Product: European breakdown cover | Rating: Excellent
Customer comment: Excellent value for money. The website is easy to navigate. Excellent product. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Very helpful and polite Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Great fast service Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Very informative and user-friendly web-site. Everything needed to make the correct decision on the relevant cover, is shown. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Very Good Stuff! Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Good easy quite cheap Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Very happy with the price of cover! So easy to purchase online and explained very well.would definately recommend! A *** Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Easy to order and understand website. Good price and easy to access documents. Would definitely recommend. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: If it comes to needing it, and their service is called upon, and we receive everything they state, then it is fantastic value for money. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Very clear and easy to understand the diferent levels of cover available and also very easy to complete the purchase. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: I have nothing but praise for the way this company operates. From the start the speed of providing the cover is impressive and you know what cover you are paying for from the off. Over the years I have used this company I have only made one unexpected claim for the replacement of an auxiliary/fan... Read more
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Product: European breakdown cover | Rating: Good
Customer comment: Well it was all very easy but of course the test is if we have any problems! Hopefully we will not! Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: User friendly. Quick, easy and competitively priced. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: I searched for what I needed and found it easily Read more
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