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We're serious about taking your feedback on board and your experiences are very important as they help us to provide a better service in the future for one and all.

Our feedback is pulled together by Feefo, the independent business review experts. So whether you had a great experience or we let you down, your opinions are publicly displayed and used to calculate our customer service score which is based on the total % of positive reveiws we receive.

In 2015 and 2016 we were delighted to be awarded a Gold Trusted Merchant status by Feefo for consistently scoring a customer satisfaction score of 95% or higher.

 

What are people saying about our European Breakdown Cover?


Product: European breakdown cover | Rating: Excellent
Customer comment: The product was comprehensive, and offered everything I needed, at a competence price. Communication wad excellent. Read more
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Product: European breakdown cover | Rating: Good
Customer comment: Very good Service happy to say I'm all set now for my trip to France

Thank too you
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Product: European breakdown cover | Rating: Excellent
Customer comment: Extremely simple to purchase. Will definitely use again. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Would recommend as helpful Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Would use again good price good service Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Nothing to say really thank you for prompt service Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Very competent and polite Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Straight forward policy Read more
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Product: European breakdown cover | Rating: Good
Customer comment: Was easy to book online, did not have a problem with the car whilst on holiday, so cannot comment on the breakdown cover service which I booked. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Never had to use the cover but bought it with ease and everything was there in case of a breakdown will use it again next year Read more
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Product: European breakdown cover | Rating: Good
Customer comment: We did not have to use the cover but easy to set up and user friendly website. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: I found it easy to renew my cover and the price was competitive. How good the service would be in the event of a breakdown remains to be seen, and with luck I shall not find out. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: An excellent service which takes the worry out of driving abroad; the different levels allow you to choose the best option for you and with a returning customer discount it's all good value. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Easy to use website Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Fast response to query Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Very competitive price and easy online system. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Easy to understand. Comprehensive listing of cover and comparisons Read more
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Product: European breakdown cover | Rating: Good
Customer comment: This was the cheapest cover I could find by far, with the best cover. After reading the reviews i felt confident enough to purchase. Not been away yet and hopefully we wont have to use it! Easy to get a quote and save it. Which im glad i did as it had gone up slightly when i went on a couple of weeks... Read more
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Product: European breakdown cover | Rating: Good
Customer comment: good service Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: From initially looking and obtaining a quote and it being saved to be able to access later i received an email a few days later thanking me for doing a quote and providing a code to obtain discount when booking. the level of cover provided is excellent and you don't get ripped off with the price. not only... Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Very easy to obtain the cover. Straight forward and quick. Hopefully I will not have to make use of the cover whilst away but, if I do, I will give you further feedback. Read more
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Product: European breakdown cover | Rating: Good
Customer comment: good response to my questions Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: .. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Great service easy to buy Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Reassuring cover, super sales support, 100% all round Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: I have purchased your breakdown service regularly over the years. each time it is well presented and comprehensive. Each occasion I have received a discount. The buying experience has been excellent I only hope the breakdown service is as good if I ever have to use it! Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Easy to navigate web site. Very straightforward and trouble free. Good prices compared to other sites.
The real test will be if we need assistance whilst abroad.
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Product: European breakdown cover | Rating: Excellent
Customer comment: Good price easy to claim discount , clear levels of cover to choose from. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: VERY QUICK AND SIMPLE PROCESS. ALL DETAILS THERE TO READ Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Very easy to use site Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Very good price Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: First time I have used this company it was great within seconds new how long the breakdown cover would be for and the cost and as soon as completion was done I recieved all paper work in minutes
Hopefully won't be needing it but you never know on the continent but if I do and the breakdown is...
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Product: European breakdown cover | Rating: Excellent
Customer comment: I use them every year. The first year had a fuel filter leak and they sorted it with no dramas within 40 minutes. Never go anywhere else Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: This is the third time I have used them, hopefully I will not need to use their services, but sorting out cover is always straightforward and good value for money
I always recommend them to friends and colleagues
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Product: European breakdown cover | Rating: Excellent
Customer comment: Excellent customer services ***** Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Excellent cover details Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: I was so impressed I sent them chocolates as a small gift to say thank you for the excellent customer service I had received when my car broke down in France. Please extend my gratitude to the team on the ground and to the people of Eurobreakdown.com back in the UK Read more
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Product: European breakdown cover | Rating: Good
Customer comment: good so far Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Very well explained & understood. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: They answered the phone quickly and explained the cover in plain English. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Very helpful when I wanted to upgrade my cover. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Great value European breakdown cover for people with older cars - highly recommended. Other providers seem to regard any car over seven years old as a disaster waiting to happen, and price their policies accordingly. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Quick and easy to do and very good price Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Used them before. Very easy and quick to set up cover. Even though we hadn't been to Europe for a year they were able to treat us as renewing customers which gave us a discount. The level of cover suits our needs and I am going away with confidence that if our motorhome does breakdown, we've got... Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Eurobreakdown provided me with exactly what I wanted. I had a discount voucher which they held for about 4 weeks until my pension through and was able to in a better financial position to take up the policy. It's straightforward listing all the options to choose and a good price compared with others,... Read more
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Product: European breakdown cover | Rating: Good
Customer comment: A simple and clear procedure. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Excellent. Very easy to buy. Read more
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Product: European breakdown cover | Rating: Good
Customer comment: Easy to navigate and good value. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Everything was fine, easy to understand and clear on a screen, no hidden sentences. Will buy from them again next year Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: I have had to use this insurance on a car that broke down in Belgium in 2016.this company were brilliant, they sorted out taxis, hire car, repairs at a ford garage, breakdown collection and offers me a hotel if I needed one.
I paid for my repairs and excess mileage in the hire car. On my return I...
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Product: European breakdown cover | Rating: Excellent
Customer comment: Good level of cover plus excellent price.
Email with policy available straight away
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Product: European breakdown cover | Rating: Excellent
Customer comment: Excellent value for money. The website is easy to navigate. Excellent product. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Very helpful and polite Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Great fast service Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Very informative and user-friendly web-site. Everything needed to make the correct decision on the relevant cover, is shown. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Very Good Stuff! Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Good easy quite cheap Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Very happy with the price of cover! So easy to purchase online and explained very well.would definately recommend! A *** Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Easy to order and understand website. Good price and easy to access documents. Would definitely recommend. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: If it comes to needing it, and their service is called upon, and we receive everything they state, then it is fantastic value for money. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Very clear and easy to understand the diferent levels of cover available and also very easy to complete the purchase. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: I have nothing but praise for the way this company operates. From the start the speed of providing the cover is impressive and you know what cover you are paying for from the off. Over the years I have used this company I have only made one unexpected claim for the replacement of an auxiliary/fan... Read more
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Product: European breakdown cover | Rating: Good
Customer comment: Well it was all very easy but of course the test is if we have any problems! Hopefully we will not! Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: User friendly. Quick, easy and competitively priced. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: I searched for what I needed and found it easily Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: No Comment Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Quick & easy, held my quote until I needed it. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Had used them in the past and it was easy to sign up again. I would Recommend them Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: All was as described, paper work was plain and easy to follow. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Easy to book, good cover for cost, instant paperwork and cover.. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Simple to use fortunately I had no need to use the breakdown service Read more
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Product: European breakdown cover | Rating: Good
Customer comment: i have no experience of the breakdown service but booking is very easy and the price is good, i will book again as always.Charles Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Great value and fantastic service! Read more
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Product: European breakdown cover | Rating: Good
Customer comment: easy to purchase could do with any car under 10yrs as i have 2,did get email last year about european and uk but could not see that Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Fantastic ! Arrived at my destination in France and my child locked my keys in the car. Received first class service from the initial phone call to help arriving within twenty minutes. Excellent, faultless service at a very competitive price. Would definately recommend. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: I've had Euro breakdown cover before and I feel they are the best value for money breakdown compare to all the big names out there. We drive to south France/ Switzerland /Italy so it's vital to have the best cover. Customer service at sign up was a joy and so easy. All questions answered to put my... Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Quick and easy to set up Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Just what I wante Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Hopefully I won't be needing your services, the buying experience was painless and easily done, let's hope your good work continues if we need to call you out. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Fast excellent service . Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: simple and easy to use Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Great service Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Someone crashed into my car and Eurobreakdown took care of everything. Top marks for service and clear communication throughout. Would highly recommend Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Easy to get a quote and purchase. If you have any questions, then the guy in the office is alwyas very helpful. Read more
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Product: European breakdown cover | Rating: Good
Customer comment: For what I remember, I found it pretty straightforward thanks Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Simple to buy from and minimal unnecessary information. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Website really good to use and made buying the Policy easy. Also the Policy covered older vehicles which is what I needed. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: I have not travelled yet but the people I spoke to on the phone were very helpful. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Great cover at a great price. Always come back to them as a few years ago I did need to claim and they were excellent. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Great value for money. Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: I didn't use the services for the last 5 years. It's just in case Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: Best available package and easy to purchase online Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: I was reminded if I need cover for travelling in June,,I was very busy and forgot about doing so.
Although I did not need any assistance, the Customer service was excellent
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Product: European breakdown cover | Rating: Good
Customer comment: Renewal online was easy & straightforward Read more
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Product: European breakdown cover | Rating: Excellent
Customer comment: The only insurance company in the modern world not to punish loyalty with forced "automatic renewal", with smoke and mirrors steep hikes in premium.

I was thanked for my business last year and presented with a discount voucher to recognise I hadn't made a claim and tempt me to...
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Product: European breakdown cover | Rating: Excellent
Customer comment: It was so cheap and easy to arrange Read more
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